Dear Trade Partner,
Voyages has today released non-refundable rates in Tjuta for Ayers Rock Resort accommodation. These rates have been introduced for your clients who would like an extra saving on accommodation only and are available across all properties: Sails in the Desert, Desert Gardens Hotel, Emu Walk Apartments, The Lost Camel Hotel, and Outback Hotel.
Non-refundable rates are live on Tjuta and are displayed in the search function which rate is non-refundable before you proceed to selecting the rate.
Our Terms and Conditions reflect these rate plans.
Non-Refundable Accommodation Rate Bookings:
Agents without Credit: If you cancel or modify a non-refundable accommodation rate booking and your cancellation or modification notice is received by us at any time prior to the scheduled accommodation check-in date, no refund will be provided for the accommodation booking and we will retain 100% of the accommodation booking value held by us. No additional cancellation fee will be charged.
Agents with Credit: If you cancel or modify a non-refundable accommodation rate booking and your cancellation or modification notice is received by us at any time prior to the scheduled check-in date, no refund will be provided for the accommodation booking and you will be charged 100% of the accommodation booking value which must be paid within 30 days after receipt of a tax invoice from us. No additional cancellation fee will be charged.
If you have any questions on the non-refundable rates, please contact the Voyages Travel Centre.
Best Regards,
Peter Graham
Director of Sales & Partnerships
Voyages Indigenous Tourism Australia